Yango Ride, part of the global tech company Yango Group, has released its latest Lost & Found statistics from summer 2024 to 2025, covering items that passengers left behind and later reported for retrieval. The insights reflect the diverse lifestyles of UAE residents, with rides often holding everything from small mementos to valuable designer items.
The report reveals that, in the UAE, the most frequently forgotten items by Yango passengers were phones (25%), followed by sentimental belongings like photos and money (17%), and accessories including sunglasses and watches (13%).
The most unusual and striking items riders managed to leave behind this year included:
- Golden necklace
- MacBook
- Hublot watches
- Children’s sandals
- Paddle
- IPhone
- Beatles vinyl record
- Starry sky projector
- Vacheron Constantin watch
- Labubu figure
Although the list includes some surprising finds, Yango Ride treats lost items with utmost care. To make the Lost & Found process more efficient, the ride-hailing service has built smart features into the app that notify passengers automatically when a partner driver reports a found item. Passengers can then contact the driver themselves, saving time and ensuring a direct line of communication. This protocol is part of Yango Ride’s broader effort to prioritize customer experience through both technology and human support.
Islam Abdul Karim, Regional Head of Yango Middle East, said: “Our mission is to transport people with care. We understand how important it is for passengers to retrieve what they’ve lost, whether it’s a high-value smartphone or a deeply personal family photograph. Behind every number in our Lost & Found report is a reminder of our responsibility to uphold the highest service standards. That’s why our customer support team is available around the clock, handling every case with speed, accountability, and transparency.”
As the UAE’s ride-hailing landscape grows, Yango Ride continues to build trust through user-first innovations and real-time assistance, showing once again that the little things, even the forgotten ones, matter most.
