With New York Times Best Selling Author Daniel H. Pink’s motivational workshops based upon his book on motivation and engagement – Drive – launched in the Middle East by leadership training outfit, we asked him for some insight into why people should sign up. Over a decade ago, I had a life-changing thought: “I realised, […]
You ask me how I am doing. I respond, I am doing great! By that time, you have already moved on and didn’t even hear my reply! This is a BIG issue we have in our societies and in our organizations! We do not have the time to listen to the answers for the questions […]
New Year is fast approaching and this is the time when lots of people set goals commonly known as New Year’s Resolutions. According to research losing weight, getting organized and financial gains were the top 3 New Year’s Resolutions in recent years. The sad part of this research revealed that only 8% of people who […]
In my first training a few years ago, I felt the huge difference between being a trainer and a trainee. Later on, I knew, after delivering number of courses, that each trainee has his/her own perceptions, motivations, needs and expectations of the course subject and even the trainer delivering the course. Usually attendees receive an […]
When you talk about ‘Change Management’ or even an ‘Introduction of Change’, all you hear is positivity from people – atleast at face value. You will hear that ‘more can be achieved if this change is implemented’ or ‘accomplishments are on their way with this change’. Even though that they all admire the change you […]
Effective conflict resolution invariably comes down to effective communication. Here are my 6 key principles for resolving conflict. These six principles are core to the principle of respecting the individual and communicating your genuine desire to seek a resolution. Be clear about what you want to achieve. It is unlikely to be enough just to […]
If Culture (with a capital C, to differentiate it from the culture – lower-case c – of any organization) is the framework that describes a person’s fundamental beliefs, then it must be real. However, if Culture is variable, can it be anything other than an excuse for a person’s actions? We know that an organization […]
November 22nd marks the Lebanese Independence Day. This small country that I call home has been through a lot in its young existence. Wars were waged, innocent people have died and people are constantly praying to see the light at the end of the tunnel. But, you’ll always find Lebanese citizens expressing their love for […]
The difference in behavior between the way an employee treats the customer and an employee interacts with team members can be vastly different. They may display the utmost courtesy in customer service, the friendliness you wish for, the radiating and beautiful smile, the “Yes I Can” attitude, and so on… only to later step out […]
It may sound brutal, but, a vast majority of mankind has not achieved what they set out to when they were young. Their lives have not turned out the way they would have wanted them to. Dreams may not have died, but they surely faded, became real and jaded. What one needs to understand is […]
