Tell Us More About What You Do? My mission is to help successful leaders achieve positive, lasting change in behavior: for themselves, their people, their teams and their organizations. What Is Your Specialist Skill? In support of my mission, I cover: • Speaking or teaching – I travel around the world speaking or teaching on…
Customer Service: The MOST Important Softskill
What is a customer? “Anyone to whom a service is provided.” Why is customer service so important? The standard of customer service portrays you or your organization, it can directly affect profit, it promotes success and ultimately it can be paramount to survival. The 3 questions you need to know the answer for customer service…
Day In The Life: Rajeev Gupta, CEO Lime Source Consultancy
Tell Us More About Your Background My name is Rajeev Gupta. I am an author and the Founder & CEO of Lime Source Consultancy, based in Dubai, Canada and North America. I started my career with less than $100 in savings. I have been privileged to travel across the globe over the last 30 years…
Company Spotlight: Innovative Human Resource Solutions
Amanda White is the Managing Director at Innovative Human Resource Solutions Dubai. Tell Us More About Innovative? The business started in 1999 in response to the need in the market for a high-quality assessment and talent development practice to support the rapidly growing economy. We were the first group, and today we are the largest…
Day In The Life Of: Amjad Bin Sharooj, Dubai Smart Gov
Tell Us More About Your Background? In high school my focus was on technology and in 1997, the emerging trend was information technology. Alongside technology, I also enjoyed training. After high school, I started working in a technical support role but found it was not the right career for me. So, I returned to studying…
Thought Leader Interview: David Allen
Tell Us More About What You Do? I am a management consultant, executive coach and trainer. Over the last thirty years I have researched and developed a methodology of best practices for staying clear, in control, and focused amidst multiple priorities, and the avalanche of information and input that accompanies the rapid changes in the…
Company Spotlight: Wilson Learning
Stephen Melcior is the Managing Director at Wilson Learning Middle East. Tell Us More About Wilson Learning ME? I set up Wilson Learning in the region in 2008 together with a partner who has been working in Wilson Learning for more than 20 years and who is based in Johannesburg. After the initial phase of…
Day In The Life: Ian Handy, HR Director Millenium Hotels
Tell Us More About Your Background? I left school at 16 and immediately started working in a hotel close to where I lived in Sunderland, which is in the north-east of England. I worked as a chef for about 10 years and then moved to London to work with a training company. This is where…
A Day In The Life Of: Marius Ciavola, CEO at Tradeling
Tell Us About Your Background. Born and raised in Malta, moved to Dubai in 2010 to join Sukar.com, a tech start up company which eventually was acquired by Souq.com. I hold a Diploma in e-commerce. At Souq.com, I grew the operations from the ground up and set up 3 generations of fulfilment centres in 5…
Entrepreneur Spotlight: Alexandre Rigaud, CEO & Co-Founder Of Step
Tell Us More About Your Background? I am Alexandre Rigaud, the CEO and Co-Founder of STEP, the company behind FitWin. We operate worldwide and have enabled the launch of wellness white-label apps in over 10 countries across the GCC, Europe, and Africa. Innovation and entrepreneurship have always driven me to extend my potentials, which is…