It’s an interesting observation – “10% of conflicts are due to the difference in opinion and 90% are due to the wrong tone of voice.” In today’s organizations with employees from multi-cultural backgrounds, there are bound to be misunderstandings and inevitably conflicts will raise their ugly head now and then. As a manager, you will […]
“Teamwork is required to achieve the ambitions of the Gulf nations and to provide prosperity and stability so that they can devote their time and effort to social and economic development and to avoid the spectre of war, which always results in the destruction of humanity.” – Sheikh Mohammed bin Rashid Al Maktoum Teamwork could […]
Identifying, acknowledging, and living according to a life purpose is perhaps the most important step that successful people take. Without a purpose to guide your client’s goals, the actions you advise them to take may not fulfill him/her. It’s easy to get side-tracked, to wander and drift, but with a clearly defined life purpose, everything […]
As in any personal relationship, lack of trust and confidence in a leader and in an organization leads to a lack of commitment from employees, underperforming staff and failed objectives. There are two issues to deal with concerning trust and confidence: 1. Trust in the organization Trust in the organizations objectives is crucial; as a […]
In today’s business life, talking about motivation is as basic as talking about management. All leaders/managers of all levels know quite well the immensity of having a workforce motivated and ready to do the job. It is most likely that you will find motivated and competent caliber mentioned as an important milestone in the statement […]
In 1981 the legendary Muhammad Ali retired from boxing, yet today Ali remain one of the greatest boxers of the last century with a very inspiring and unique career and character. In 1981, the same year, a new shining star rose – Sugar Ray Leonard who won the Unified World Welterweight Championship. Behind these two […]
Why are performance appraisals an important management tool? Performance appraisals communicate organization and department goals, build stronger worker relationships, improve productivity, identify poor/marginal performers, identify the employee’s general training needs and they support HR decisions (promotions, raises etc). For the employee, the benefits of performance appraisals are just as great. Each individual employee’s accomplishments are […]
Frontline Managers form the Leadership periphery of the organization and are always called upon to lead teams to success. Their designations vary and may include area managers, store managers, site supervisors, line-leaders, departmental heads, etc. Whatever the title or designation may be, Frontline Managers direct almost two-thirds of the workforce responsible for production, sales and […]
Having lived through the era when HR was still personnel, a minor division of the accounts department, and seen the huge changes in technology and attitudes in HR since the 70’s, I find myself struggling with the realities of Talent Management in the Middle East. Let me say that I am huge fan of personal […]
Changing a person is a long process, but it pays off well if you are patient enough, or you are working as a trainer. Today, I was conducting an interview for a new trainer to join the training team, which is a normal part of my job. The young man had a modest experience in […]
