Mohamed joined Vodafone Group Shared
Services in 2006 where he had different roles
including Vodafone UK Change portfolio manager,
UK offshore Sr. operations and vendor manager .
His last role was the global Head of Customer
Experience and Value in which he built the CX
teams in Egypt and India and drove the CX &
digital transformation strategy that brought
significant turn-around in the customer
experience and maximized efficiency.
Mohamed took another challenge in Dec-2019
and joined Uber to lead their EMEA Center of
Excellence in Cairo as the Sr. Manager serving
Uber customers in more than 20 countries.
Mohamed is an executive coach and a member of
the International Coaching Federation specialized
in transformational, leadership development and
scaling business coaching . Mohamed has helped
many leaders unlock their true potential and stepup into bigger and broader roles as well as helping
many organizations successfully develop and
transform their business model and achieve
unprecedented results. Mohamed has reached
outstanding results with clients from Sky UK,
Amazon, Shell, Vodafone, Etisalat UAE, Etisalat
Egypt, Novartis and more.