Mohamed Ibrahim

1 Posts Made

Mohamed joined Vodafone Group Shared Services in 2006 where he had different roles including Vodafone UK Change portfolio manager, UK offshore Sr. operations and vendor manager . His last role was the global Head of Customer Experience and Value in which he built the CX teams in Egypt and India and drove the CX & digital transformation strategy that brought significant turn-around in the customer experience and maximized efficiency. Mohamed took another challenge in Dec-2019 and joined Uber to lead their EMEA Center of Excellence in Cairo as the Sr. Manager serving Uber customers in more than 20 countries. Mohamed is an executive coach and a member of the International Coaching Federation specialized in transformational, leadership development and scaling business coaching . Mohamed has helped many leaders unlock their true potential and stepup into bigger and broader roles as well as helping many organizations successfully develop and transform their business model and achieve unprecedented results. Mohamed has reached outstanding results with clients from Sky UK, Amazon, Shell, Vodafone, Etisalat UAE, Etisalat Egypt, Novartis and more.