Careem and Payrails partner to optimize payment performance across MENA

Payrails, the payment operating system for global enterprises, announced a strategic partnership with Careem, the region’s leading multi-service app, to facilitate payments for Careem’s services, including ride-hailing, food and grocery delivery, bill payments, domestic and international transfers, and more. 

By integrating Payrails’ dynamic payment routing solution and making local payment integrations easier to activate, Careem can enter new markets faster through a central provider for integration with new partners. 

Payrails provides industry-leading payments solutions to global enterprises operating at scale, removing complexity for merchants by streamlining the integration of payment service providers through one comprehensive platform. Leveraging this platform, Careem is able to route payments along the most strategic path to drive payment conversions. The system makes payment integrations and switching between local processors and payment methods easier, simplifying the checkout experience for Careem customers across the region.

Mohammad El Saadi, VP of Careem Pay, said: “Careem Pay helps millions of people to manage their payments, run errands, move around, and more, all within one Everything App. Our partnership with Payrails helps us streamline transactions and bring our services to even more customers across the region.”

The Andreessen Horowitz-backed founders have strong connections in the MENA region, having developed the payment acceptance technology for leading enterprises across several industries, including Just Eat Takeaway, Preply, Vinted and Teknasyon.

“We are a global partner with a strong local knowledge of MENA merchants and their payment challenges” said Payrails CEO, Orkhan Abdullayev. “We are excited to join forces with Careem, solving complex payment processes and improving payment performance across all operational markets. Our modular technology integrates seamlessly with any payment use case and enhances Careem’s existing setups, increasing flexibility and scalability.” 

The Payrails platform is specifically designed for enterprise clients handling large volumes of transactions giving them access to a full suite of advanced solutions for automation and payment optimization. This includes a multi-payment service provider (PSP) and multi-payment method integration layer, automatic payment retries, a PSP-agnostic token vault, dynamic customizable checkout pages, native reconciliation and ledgering tools, as well as advanced analytics solutions.