Freshworks Unveils AI-Powered Customer Service Suite with Freddy Generative AI Integration

Freshworks Inc., (NASDAQ: FRSH) announced the launch of its AI-powered Customer Service Suite which brings together self-service bots, agent-led conversational messaging, and automated ticketing management in an all-in-one solution. Uniting Freshchat™, Freshdesk™, and the company’s generative artificial intelligence technology, Freddy AI, the Freshworks Customer Service Suite enables a modern customer support experience accessible to any […]

Axis Communications and AlJammaz Technologies announce partnership to enhance security solutions in the Kingdom of Saudi Arabia

Axis Communications, the global leader in network cameras, access control, and network audio devices for the physical security and video surveillance industries, announced the onboarding of AlJammaz Technologies as its newest distribution partner in the Kingdom of Saudi Arabia (KSA). The strategic decision to partner with AlJammaz Technologies will enable Axis to expand its reach […]

Emurgo Africa Invests $250,000 in Changeblock, a pioneering carbon market technology startup

EMURGO Africa, the Africa and Middle East-focused venture arm of EMURGO, a prominent founding entity behind the Cardano blockchain, invested USD 250,000 in Changeblock. This investment marks EMURGO Africa’s commitment to supporting and promoting innovative blockchain-based solutions in the region. Changeblock, a pioneering carbon market technology company, aims to revolutionize the carbon trading landscape by […]

HBMSU launches courses on metaverse applications and economics to develop future skills and boost competencies of learners

Hamdan bin Mohammed Smart University (HBMSU) launched innovative and interactive training courses on Metaverse technology and its application to equip individuals interested in the field with future-ready skills and enhance their competitiveness. These training courses offer an in-depth overview on the basics of this disruptive technology and expands the participants’ comprehension of its immense potential […]

Dubai International Chamber attracts six multinational companies and 50 SMEs to Dubai during H1 2023

Dubai International Chamber, one of the three chambers operating under Dubai Chambers, has announced details of several notable achievements during the first six months of 2023 in attracting foreign direct investment and supporting chamber members in their efforts to expand into global markets. The chamber succeeded in attracting a total of 56 businesses to the […]

Dubai’s BEDU announces ambitious AI vision to fuel the future of the Internet, amid pre-seed round

BEDU, the regional pioneer at the forefront of Web 3.0 and AI, today announced a bold strategy set to change how individuals and enterprises engage with the digital realm. The announcement comes at a time when the company is targeting substantial growth and regional industry leadership through a pre-seed investment round. Over the past 18 […]

Emireum launches Business Passport, a holistic business set-up package to help new investors grow business effectively

Emireum Business Services, a Dubai-based investment and business set up advisory, has announced the launch of Emireum Business Passport – a unique business start-up and loyalty package that gives new investors up to Dh10,000 in the form of service credits that the investors could use up for additional services and renewals, as a value addition to their […]