Given her incontestable features- which include luxurious tourism, top-notch hospitality and real estate, Dubai takes pride in being the Paris of the Middle East and North Africa. Economically, the city has, over the years, attracted businesses and keeps attracting the best talents from all walks of life. The ongoing pandemic has shown Dubai’s resourcefulness and […]
What is CX? CX (or Customer eXperience) is how your company meets (or not) a consumer’s expectations from each interaction between them and your company . It’s also worth mentioning that CX includes each and every customer contact with your employees, your product and services, and how they are delivered. CX has a quantifiable value […]
Say you have a brilliant idea and you are looking to raise money to build a prototype and launch it on the market. Or maybe you’re already up and running but you need money to grow your venture to the next level. Do you know which door to knock on and what will the pros […]
When transitioning from a start-up phase to a more established start-up (scale-up) phase, a suitable and carefully tailored L&D strategy is vital. Impact is made and driven by a learning culture that is clearly defined. It is designed to create a work environment that attracts and retains the best talent. That means, learning must be […]
When you traditionally talk about communication in the learning & development space, thoughts of the fundamentals skills of learning delivery are brought to the front of the mind. Interpersonal concepts such as voice tone, body language NLP meta models, influencing and questioning skills. Or you may think of the way we communicate through delivery tools […]
80 years ago, if you had said that you were going to do business in the Middle East, you would have been advised to stay alert for the cultural differences. Middle Easterns have different views for time, they are conservative when it comes to females, and personal bonds are a prerequisite for professional relations. If […]
At the end of a training session the ultimate question is ‘What is the outcome?’ In fact, prior to the post training assessment and evaluations tests many other factors before and within the training sessions can help define the targeted outcome and can clearly guide the trainer to ensure the best impactful outcome possible. It […]
Having worked in the Middle East for a short while now, I am very aware that in a number of the GCC countries there are nationality “quotas” to be met by organizations in order for them to continue to operate in said countries. Terms (or initiatives) such as Saudisation, Emiratisation or Omanisation are commonplace when […]
What are the problems that keep CEOs awake at night? According to the World Economic Forum: poverty, climate change, water scarcity, food scarcity, energy volatility, and cyber attacks top the list. These issues are not company centric, but externally focused and global in scale. They are complex, global problems, with no right answer, requiring collaboration, […]
Organizations are constantly on the look out for ways to grow and stay ahead of the competition. The ones that succeed will have fostered a culture of innovation where creativity and disruptive thinking can thrive. A recent poll by Bayt.com of over 6,000 professionals in the MENA region revealed that 89% believe creative thinking is […]
