Online learning quenches Middle East’s thirst for comprehensive knowledge

‘E-Learning’ has emerged as a popular educational method within the Middle East, reflecting and complementing the region’s pursuit of knowledge-driven economic diversification. The growth rate of self-paced e-learning in the region is currently at 8.2 per cent and is expected to generate revenues of over USD 560.7 million by 2016[1]. The Arab World has become […]

Hospitality Should Be About Love, Kindness, and Compassion

It is a shame to see the hotel industry clinging to an obsolete guest experience concept and being led by cookie-cutter-oriented, shareholder-driven hotel groups. Hospitality in these groups is dominated by a clonable, emotionless corporate template whereas it should be about love, kindness, and compassion. People want to feel loved. Trainers, if the corporate executives […]