Employers want to select, retain and promote individuals who are dependable, resourceful, ethical and good communicators. Gone are the days when possessing a degree or high technical abilities would act as a gateway to a dream job. Today, demanding employers want more from employees than knowledge and experience. While these “hard skills” can make a […]
We rather promptly bring together a squad of learning and performance professionals to analyze a business requirement and implement a learning and performance solution, agreeing on set timelines and a budget. However, do we invest in an effective approach to enhance the likelihood of such initiatives achieving the expected result? Like any other project, a […]
Some cities in our part of the world can sweep you off your feet: Beirut reins you in with its mosaical chaos; Cairo charms you with its sea of smiles; Istanbul is magnetic with its spectacular culture; and Medina soothes you with its ambient spirituality. But Dubai? Dubai strikes you with its unparalleled ambition. In […]
Success is a relevant thing, but there is no doubt about one other thing, that the most successful people in life are the ones with the most empathy. Empathy is the art of putting yourself in other people’s shoes. You get to see what they see, and feel what they feel. This doesn’t mean that […]
Change is not uncommon. In fact, it’s pretty much the standard modus operandi in these days of fast changing market conditions. What happens to the workforce in times of change, when the change is not communicated, or worse, it is whispered about in hallways causing speculation to run rampant? Low morale, uncertainty, stress and an awful […]
One of the best things you can offer your people for unlimited opportunities for growth and development is world-class training. Here’s how training is usually conducted… 1. Identify competencies that need to be developed. 2. Select training providers. 3. Evaluate training programs. 4. Set a schedule. 5. Share the schedule with the managers. 6. Managers […]
Hundreds and hundreds of articles are written about communication. In almost every soft skills training, no matter what topic we’re discussing, communication is addressed. Is communication overly communicated as a topic? The answer is a definite NO. Why? I believe lack of effective communication is still the number one reason for most of the problems […]
Change, the magic word that once heard all leaders hearts tremble in terror. We as humans are always afraid of change. Why change something that we know and have mastered? So imagine when you have to implement change into a whole cooperate in order to survive the rapid market growth! I will not be telling […]
It was a windy May afternoon in 1954 at Oxford. A far bigger crowd than would normally have been seen at the university’s stadium gathered there because word had gone round lecture halls, coffee shops, pubs and places that something historical was going to happen. An attempt was to be made on the four-minute mile […]
One of the key attributes that distinguish great performance from the merely good is the ability to clearly differentiate between outcomes and outputs. Performance generally comes up short when the focus is solely on delivering output at all costs, as opposed to a genuine commitment to achieving the real outcomes sought. The key difference lies […]
