Telling your story in person immediately engages. Does your online and written content communicate with the same heart and purpose? Great content is an asset; it connects you and your customers, and is one of the most important things you can do to attract and create interest in your company. How well are you communicating with your community? From […]
Today, in light of the current realities, I would like to share with you my experience on how to terminate employment contracts. Much of this “christomatic” layoff is due to our CEO. It happened in 2010, at the height of the financial crisis. We received a circular from the head office to reduce the number […]
The scenario: You have assessed that organizational culture is affecting performance and morale. You set the ball rolling on a culture change program. Here are three reasons it may fail: The HR department hires for culture fit even when culture is a problem The culture issue originates from higher levels of management You think power […]
Flexible, resilient, nimble- words that were used to describe athletes in the past. Yet today, these are some key words which are becoming increasingly important leadership traits in the ‘new normal’ VUCA world we now live in. The past year brought unprecedented exposure to leaders across the world and many that emerged as successful leaders […]
Purpose of a business entity! A social purpose is one that not only makes the world and your communities a better place but also serves your business and brand objectives too. It is a magnet, a demonstrated value that shows your customers and potential customers that your brand shares values with them. A brand consistently […]
in the interconnected world of ours, creating a business start-up is a brave decision entailing both opportunities and challenges. No wonder businesses look for destinations where there are maximum opportunities and minimum risks. In a world where almost every second country is laying the proverbial red carpet for businesses and is looking to attract investments, […]
When you first meet your clients as someone responsible for selling in your own businesses, or someone in a sales role in an organization, do you believe the best way to be is to simply to be yourself? WRONG. Being yourself means you are going to get it wrong three out of four times (75%) […]
To quote the great John C. Maxwell, “A leader is one who knows the way, goes the way, and shows the way.” In these unprecedented times, leadership should not be defined by an individual’s title, level, or tenure but by the impact they make on their team members. It is neither a rat race to […]
By now, most of us are quite comfortable using virtual meeting platforms like Zoom or Microsoft Teams. While these are great tools for connecting with people remotely, it’s becoming increasingly difficult for us to stay engaged throughout these virtual interactions. When we can’t clearly see or hear the person we’re “connecting” with, this virtual experience […]
Managing the concept of change Frequently, executive management focus on conceptual best in class customer experiences – both online and offline. It is necessary to have a vision articulated and socialized within the organization as to where the company needs to go, but the reality is most businesses do not function, and or, are not […]
